Return Policy

Returns

We have a seven day return policy, which means you have seven days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@ankiracollections.com. 

We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraud or unauthorized transactions. If your order is canceled, we will attempt to notify you using the email, billing address, or phone number provided at checkout. Refunds, if applicable, will be issued according to this refund policy.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right. This is a time-sensitive matter, and we need to be contacted within three days to refund damaged or defective items. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.